Terms of Service
These terms describe how professional buyers, clinical teams, and service partners may use the Ottobock website, request information, and communicate with our commercial and support teams. Website content is provided for B2B evaluation and does not replace product labeling, instructions for use, clinical judgment, or locally applicable regulatory requirements.
Professional use
Information on this site is intended for hospitals, rehabilitation providers, prosthetic and orthotic clinics, distributors, biomedical engineers, procurement teams, and other qualified professional audiences. Product availability, indications, regulatory status, and service terms may vary by market. A quotation or inquiry response does not create a supply obligation until a written agreement is accepted by authorized parties.
Product information
Product descriptions, service concepts, training models, and connected-care references are provided to support evaluation. Users should verify current labeling, compatibility, warranty, cybersecurity documentation, and local regulatory status before purchase or clinical deployment. Ottobock may update content, specifications, and service descriptions as products evolve.
Requests and communications
When you submit a form, you authorize Ottobock or its regional representatives to contact you regarding your request. Please do not submit protected health information, patient identifiers, or confidential tender documents through open website forms. Sensitive procurement or clinical documents should be exchanged through approved channels after the appropriate contacts are established.
Clinical and procurement review
Healthcare buyers are responsible for reviewing product documentation, local regulatory status, facility policies, cybersecurity requirements, payer requirements, and clinical suitability before purchase or deployment. Any examples of service tiers, training workflows, connected-care concepts, or reimbursement support are discussion aids only. They must be confirmed in the applicable quotation, service agreement, data processing terms, and product labeling for the relevant country or region.
Where connected services, remote monitoring, or digital workflow tools are discussed, the facility remains responsible for determining whether additional privacy, security, patient consent, clinical governance, or business associate documentation is required. Ottobock will support reasonable documentation requests, but website content alone does not establish a compliant deployment plan.
Limitations
The website is provided as an informational resource. To the maximum extent permitted by law, Ottobock is not responsible for decisions made solely from website content without professional review, approved documentation, and written commercial terms.